The must-haves for today’s eClinical vendors

Selecting an eClinical partner is a strategic, often difficult decision for sponsors and CROs. With trials increasing in complexity, teams need vendors who can deliver reliability, flexibility, and a cohesive technology ecosystem. The following areas now define the essential criteria for evaluating modern eClinical providers.

Regulatory compliance and data protection

A given in the clinical industry, vendors must meet global regulatory requirements (including ICH GCP, GDPR, and FDA 21 CFR Part 11) while ensuring strong validation, audit readiness, and rigorous protection of sensitive data. While local regulatory agencies have the same basic requirements, vendors with a good understanding of regional specificities make a stronger partner.

Usability and user-centric design

Platforms should reduce administrative burden with intuitive interfaces, streamlined workflows, and minimal training requirements so all users can focus on the outcome rather than the tools to get there. It is especially true for sites who need to give as much of their attention as possible to patient care and accurate data entry.

Interoperability across the trial ecosystem

EDC, CTMS, ePRO, eConsent, RTSM, eTMF and Safety/Pharmacovigilance systems must work together seamlessly, enabling centralized oversight, efficient data review, and risk-based monitoring practices. Many vendors offer a subset of those solutions and seek partnerships to complement their offering.

Tools that support patient engagement

Remote data capture, mobile-accessible tools, automated reminders, and flexible visit structures are now critical to supporting hybrid and decentralized trial models.

Efficiency and consistency

Study builds, data collection, and operational workflows should be standardized and optimized to reduce variability, accelerate timelines, and support clean, consistent execution. Solution fragmentation often goes against those principles, as they lead to a siloed approach and tasks redundancy.

Reliable partnership

Sponsors and CROs need vendors with operational maturity, stable processes, and responsive teams – partners who can adapt to therapeutic, operational, and geographic requirements are more likely to be the preferred choice, especially for global trials.

CRScube and Mednet: Fulfilling expectations and extending what’s possible

Even before CRScube acquired Mednet, both companies provided the full spectrum of clinical data capture solutions expected from modern eClinical vendors: EDC, eSource, RTSM, ePRO, eConsent, DICOM imaging. The combination of both companies strengthens this foundation further, but what sets the unified organization apart is its ability to support global studies with local understanding, regional expertise, and a broad, complementary technology portfolio.

Global reach, local support

Together, CRScube and Mednet bring a valuable global presence, with teams deeply familiar with local regulatory environments, cultural expectations, and operational norms across Asia, Europe, and North America. This enables sponsors and CROs to run global studies with confidence while ensuring sites feel supported in ways that reflect regional working styles and expectations.

User satisfaction, first and foremost

Both cubeCDMS and iMednet EDC consistently rank among the leading EDC systems on G2.com, reflecting strong customer advocacy and sustained satisfaction across global user communities. Their positioning on G2 reinforces that both platforms meet the regulatory, operational, and usability standards expected of top-tier eClinical systems. More importantly, it highlights the trust sponsors, CROs, and sites place in these solutions; trust earned through reliable performance, validated compliance, and user-centric design proven across thousands of studies worldwide.

A complementary, end-to-end technology ecosystem

The combination of both companies expands the breadth of solutions available within a unified ecosystem:

• CRScube contributes CTMS, eTMF, PV, and RBQM

• Mednet brings site payments and adjudication

These capabilities integrate naturally with the existing clinical data capture suites and broader study management tools already offered by both organizations. The result is a comprehensive, interoperable platform that reduces system fragmentation, enhances data connectivity, and supports trials of every scale and complexity.

A simple partnership model, built for modern trials

Both CRScube and Mednet have long been recognized for their customer-first approach. As a unified organization, they bring deeper regional expertise, more responsive support, and a collaborative approach that helps sponsors and CROs adapt to evolving study demands.

Leading with a human-first approach, both delivery teams complement the technology offering with a deep knowledge of clinical trials and a never-ending willingness to help all involved in the execution of clinical trials.

Conclusion

The fundamentals of eClinical technology – compliance, usability, interoperability, patient engagement, and operational efficiency – are now expected as standard. CRScube and Mednet deliver all of these, while offering something more: global reach strengthened by local insight, and a combined technology ecosystem that expands what is possible for modern clinical research.

For sponsors and CROs navigating the complexity of local and global studies, this partnership offers a new level of confidence, adaptability, and support.